Compliment/Appreciate/Reinforce Self Esteem: Staff should be given frequent compliments on the productivity of their performance. Offer verbal or written appreciation to staff for their dedication and good, hard work. Every person who works within the community plays an important role to the outcome of the business model. Management must reward a job well done and foster the relationship with the staff to encompass building their self esteem to maximize their full potential. Under your Administration Employees need to be kept motivated, reinforce their strong sense of self esteem and help them work toward the goals of the company.

Employee/Manager of Month: Every Month an employee and manager is featured in your business Newsletter with a feature article about the individual and their life outside of the business. The article is called “Team Spotlight” the employee is later recognized at a staff meeting and awarded a certification, Employee of the Month. A similar recognition is awarded to the Manager of the Month for staying within a budget, motivating and maximizing employee potential and employee retention.

Wall of Fame : The enrichment of staff is a focus an appreciation of their work. Management has to constantly reinforce the objectives. A wall within the office or community is dedicated for recognition of employees who do an outstanding job. These team members have received certifications, awards and plaques for achieving 100% customer satisfaction, surpassing expectation, realizing their potential, going above and beyond and delivering EXECELLENCE. Everyone who passes this designated spot has an opportunity to identify with the program & the team get the recognition for their achievements. Wall of Fame. Those recognized on a permanent plaque or certification are displayed on the honorable “Wall of Fame” and remain posted indefinitely. After the year, the employee may take their certification or plaque home. Recipients are also given incentive gift cards to recognize them for their accomplishments.
Star Over ____________ (your region): The Stars Enrichment Program are distributed by customers, residents, their family members who recognize employees for their kindness. The Stars are large enough where the act of kindness is written on the star and placed on a bulletin board in the employee break room. Every 10 Stars the employee receives a Thank you card from the Department Head and those STARS are recognized at the subsequent staff meeting.

Pep Rally: On a monthly basis the employees are invited to attend this special Rally, held in a large meeting area whereby you can accommodate the majority of the staff for a mandatory meeting. (mandatory meeting means if an employee doesn’t show up they lose one day from the following posted schedule period.)  Each rally has a theme. The employees receive their certifications and the meeting for their collected stars at this meeting. Reward Pins are distributed titled “Whatever it Takes”, “Above and Beyond”, “Surpass Expectation”. Two - Three employees are selected to share a story of an event which occurred outside of their job description benefiting your customer, a resident, co-worker or family member. The rally reinforces the objectives of the business, reviews census, significant safety reminders and goals. It also helps restore the enrichment of team and good work ethics. 

Manager Budget Bonanza: Managers who achieve perfect spend down sheets without going over their budgets receive a gift card for an area restaurant. Twelve perfect monthly spend down sheets entitle a manager to achieve a favorable annual performance review.